Terms and Conditions
These terms and conditions apply to coaching, consultations, digital services, scans, materials and other services provided by Marc Sijm Coaching / Human System Protocol™.
Human System Protocol™ is a behavioral systems framework for identifying and updating predictive rules, activation patterns and adaptive behavior.
By using the website, services, materials or web applications, you agree to these terms to the extent applicable.
General
These terms apply to all offers, appointments, coaching programs, consultations, scans, digital products, materials and other services offered by Marc Sijm Coaching / Human System Protocol™.
Deviations from these terms are only valid when agreed in writing.
When a specific agreement, quotation or appointment contains additional terms, those additional agreements apply alongside these general terms.
Service
Marc Sijm Coaching works with Human System Protocol™: a behavioral systems framework for understanding and updating behavioral patterns.
The service consists of coaching, guidance, reflection, educational support, system observation and practical interventions.
HSP looks at system layers such as input, predictive interpretation, operating rules, activation, resource allocation, capacity, behavior, feedback and update direction.
The service is intended to support insight, direction and behavioral change. No specific result is guaranteed.
Boundary
Coaching, information, scans, articles, models and other materials offered through this website do not constitute medical, psychiatric or psychological treatment.
Human System Protocol™ is not a clinical diagnosis model and does not replace a general practitioner, psychologist, psychotherapist, psychiatrist or other professional healthcare provider.
In case of serious mental distress, trauma, depression, anxiety disorders, suicidal thoughts, medical concerns or acute crisis, you are strongly advised to seek professional medical or therapeutic help.
System Scan
Interactive tools, scans and questionnaires on this website, including the Human System Protocol™ System Scan, are intended for educational, reflective and coaching purposes.
Results from the HSP System Scan provide directional system language about possible dynamics such as capacity, activation, predictive interpretation, resource allocation and behavioral patterns.
The results do not constitute a medical, psychiatric or psychological diagnosis, treatment advice or final assessment.
The user remains responsible for interpretation, choices, actions and any next steps based on the insights obtained.
Responsibility
The client always remains responsible for choices, actions, interpretations, behavior and their consequences.
Coaching can help make system dynamics visible, but it does not take over personal responsibility for decisions and actions.
HSP explains behavior without excusing behavior. Behavior may have a protective or regulatory function and still be harmful or require boundaries.
Appointments
Appointments may be changed or cancelled by mutual agreement.
Cancellation or rescheduling should take place as early as possible. In case of late cancellation or no-show, a fee may be charged, unless otherwise agreed.
When specific cancellation arrangements are included in a quotation, email or coaching agreement, those arrangements apply.
Marc Sijm Coaching reserves the right to reschedule an appointment when necessary, for example due to illness, force majeure or circumstances beyond reasonable control.
Payment
Fees are communicated in advance through the website, quotation, email or other written agreement.
Payment must be made within the agreed period, unless otherwise agreed in writing.
In case of non-payment, services may be suspended until payment has been received.
Specific payment conditions for coaching programs, packages or digital products may be agreed separately.
Results
Coaching and HSP-based guidance can support insight, direction, stabilization and behavioral change.
Results depend on multiple factors, including personal situation, engagement, context, health, capacity, repetition and application outside sessions.
No guarantee is given regarding specific results, outcomes, speed of change or lasting behavioral change.
Intellectual property
All texts, models, diagrams, questionnaires, scan logic, method descriptions, articles and other materials of Marc Sijm Coaching / Human System Protocol™ are protected by copyright unless stated otherwise.
Materials may only be used for personal use unless otherwise agreed in writing.
It is not permitted to copy, distribute, modify, publish, commercially use or incorporate materials into your own methods, trainings, websites, AI systems or documents without prior written permission.
Short quotations are allowed when used within the limits of quotation rights and with clear source attribution.
Confidentiality
Information shared during coaching or contact is treated confidentially, unless legal obligations require otherwise.
Confidentiality does not apply when there is a legal duty, acute safety risk or situations where it is necessary to prevent harm within the limits of the law.
The privacy policy also applies to the processing of personal data.
Liability
Marc Sijm Coaching / Human System Protocol™ is not liable for direct or indirect damage resulting from the use of this website, coaching, web applications, scans, articles, models or interpretation of information, unless there is intent or deliberate recklessness.
The information on this website is prepared with care, but it cannot be guaranteed that all information is complete, current or suitable for every individual situation.
The user or client remains responsible for decisions, application of insights and seeking appropriate professional help when needed.
Website
The content of this website is intended for general information, reflection and coaching-related support.
The website may contain links to external websites. Marc Sijm Coaching is not responsible for the content, operation, privacy practices or availability of external websites.
Changes
These terms may be updated when services, website functionality, legislation or business operations change.
The most recent version is always available on this page.
For ongoing coaching programs, the terms agreed at the time of entering into the agreement apply, unless otherwise agreed in writing.
Last updated: May 2026.